Where can I find information on the various COVID-19 vaccines already available by country, the level of vaccination per country and how to get the vaccine in a particular country?
We have bookmarked a number of hyperlinks for you. These links are updated daily so that you can:
- find global information on:
As these data are updated daily, please check the links in this bookmark regularly for the latest information.
What is the level of coverage for COVID-19 vaccination under my plan?
Reimbursement of medical expenses
Are COVID-19 coronavirus treatment costs fully covered under the Healthcare plan? Are there any limits on reimbursements?
Under my Healthcare plan, is the COVID-19 coronavirus classed as an unforeseen illness?
Is testing for the COVID-19 coronavirus covered under the Healthcare plan? If so, what supporting documents are required?
Are the prevention expenses usually not covered by French Social Security (protective masks, gloves, hand sanitizer, etc.) covered under my plan?
If I am covered under a healthcare plan and have the COVID-19 coronavirus, how should I notify MSH International?
Are medical expenses related to the COVID-19 coronavirus reimbursed during a stay in a third country (not covered by the plan)?
General advice from MSH
What specific measures has MSH put in place to deal with the current COVID-19 coronavirus pandemic?
What is the process if you (or a family member) have COVID-19 coronavirus symptoms? Call the repatriation assistance company of the plan? MSH International call centre?
Medical assistance & Repatriation
What are the criteria for deciding a medical evacuation? Who decides? MSH International or the repatriation assistance company of the plan?
If you (or a family member) become infected by COVID-19 coronavirus and need to be admitted to hospital in a country where the medical system is not satisfactory or not able to treat you, what is the procedure?
What is the process if you (or a member of your family), on assignment in a high-risk country and with an underlying medical condition, contracts the disease? Is medical evacuation envisaged?
It is recommended that any member with an underlying medical condition (pulmonary condition, cardiovascular condition…) living in a “High risk” country leaves this country as soon as possible. However the travel expenses will not be covered by the repatriation assistance benefits as ‘’Preventive’’ medical evacuations are not covered under repatriation assistance plans (please refer to the other question on this topic in the FAQ).
If you (or a member of your family) are admitted to hospital and don’t speak the local language, what linguistic support can be given to you to understand and be understood by a local health professional?
Is medical evacuation possible if you (or a member of your family), on assignment in a country with high health risk and with an underlying medical condition, have not contracted COVID 19?
How do the repatriation assistance company and MSH International coordinate in the event of your medical evacuation?
In the event of a major evacuation plan, how can we be sure that the repatriation assistance company of the plan will have sufficient resources (admin staff, medical staff, equipment, access to flights…)?
What are the recommendations if you (or a member of your family) live in a country with high health risks but are not affected by COVID 19?
Administrative management of the plan
If I have individual plan membership, can I cancel my insurance if I decide to cancel my trip because of the COVID-19 coronavirus - or can I get a refund if I return home earlier than planned?
Does MSH have a list of clinics or hospitals in each country of expatriation that are particularly recommended for treating infectious diseases such as COVID-19 coronavirus?
What measures have been taken by different countries around the world to deal with COVID-19?
You can find country-specific information on the website of the US department of State - Bureau of Consular Affairs, on the following factsheet and on this global lockdown policies map.
What air traffic restrictions have been put in place to deal with COVID-19?
GENERAL HEALTH ADVICE
What are the official sources for information on the development of the pandemic?
Where can I get general health advice on COVID 19?
What types of people are most at risk of developing a serious form of COVID 19-coronavirus infection?
What are the symptoms most often associated with COVID-19?
Why are there still new cases developing in the countries were they implemented the mask in early days of the pandemic?
What effectiveness can improvised or home-made masks have?
Is warm weather a factor to eliminate the virus from spreading?
What about air conditioning and its ability to transport the virus?
If infected, do you need to have all the symptoms mentioned or few or only one?
Return to work tips
Why is temperature measurement good practice when it only gives an indication at a given time?
Should we generalize the temperature measurement of employees at the entrance to the company?
What about building group immunity?
Would you recommend wearing disposable gloves by all employees in the office space?
Once it will be allowed to travel again between countries, would you still recommend to avoid travelling for business and replace them as much as possible by video conference?
How to practically adapt the workstation when returning to work?
For companies whose activity allows it, do you recommend the continuation of telework beyond the official dates fixed by the governments?
Should employees be gradually asked to come back to the company by sub-categories, based on their relative capacity to telework?
Does it make sense to have employees and their family members go for COVID-19 preventive testing?
Has the employer an obligation to provide the masks to his/her employees?