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Find the answers to all your questions

Why is MSH the best choice for my globally mobile employees?

1/ We offer our corporate clients a 360° consultancy service. We help you define your international employee benefits' strategy, placing a strong focus on compliance issues and recommending the most appropriate financial set-up for you.
2/ Thanks to the strength of an organisation built on customized services, a worldwide network, ever-evolving digital tools and practical documents in your chosen format, we deliver excellence with complete transparency and security.
3/ We constantly monitor the cost-quality ratio and combine access to healthcare and quality of care to reach a perfect balance. More than an insurance expert, we aim to be a genuine healthcare partner for your employees while targeting healthcare cost efficiency at the same time.

In what way is MSH a genuine healthcare partner?

1/ We support your employees from the outset via prevention fact sheets and country guides. We help them assess their own health risks through wellness programs and organize health check-ups prior to departure. We also provide psychological support at a distance.
2/ We optimize the medical care of your employees through specific support programs including an emergency management process with an Interactive Voice System, pregnancy follow-up care, management of scheduled hospitalizations and a second medical opinion service.
3/ By giving your employees access to a worldwide network of top quality healthcare professionals via the MSH mobile app or members' area or by 'phone 24/7.

How does MSH help control healthcare costs?

1/ Thanks to our efficient medical network team, we can make contracts with listed healthcare providers, offer medical referrals, find local correspondents and provide in-depth analysis of local billing as well as regular audits of service providers.
2/ We have specific procedures for dealing with complex and/or expensive treatment including high claims, scheduled hospitalization and pharmaceutical cost control processes.
3/ We help manage and prevent fraud and abuse through our dedicated fraud unit, internal audits of claims, data-mining, strict control and training & awareness.

What added-value services does MSH offer?

1/ We support you with user-friendly, tailor-made reporting tools such as @viator to help you monitor the key healthcare consumption indicators of your employees.
2/ Our IT environment is highly secure to ensure the safety of all your personal and professional data, online exchanges and medical confidentiality.
3/ Our Corporate Social Responsibility policy is designed to meet your priorities. MSH is a member of the United Global Compact and has partnerships with the GoodPlanet Foundation & l'Arrondi Solidaire (a voluntary donation collection scheme) - and we promote eco-friendly habits among our own employees on a daily basis.

Who does MSH work with?

As a duly registered broker by the ORIAS, MSH have partnerships with leading insurance groups including AXA, ALLIANZ, CHUBB and SWISS LIFE and we work closely with highly reputed assistance companies like INTERNATIONAL SOS, AXA ASSISTANCE and EUROP ASSISTANCE. MSH is also the number one partner for complementary coverage with the French Health Insurance Fund Abroad (Caisse des Français de l'Etranger - CFE). We make use of providers specialized in wellness services (Wellsource) too, for our second medical opinion service ( and psychological support at a distance (EutelMed).
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