Martin, aged 46, left Germany to work for the subsidiary of a European luxury business in Singapore. He was suffering from serious back pain and the local specialist in a private clinic advised him to have surgery immediately. The MSH medical team got in touch as soon as they received his hospitalization request to inform him that surgery may not be necessary. They sent him an email with detailed information about lumbar spine surgery and after several discussions with them based on his medical history, he decided to get a second opinion from a well-known European back specialist. It turned out that surgery was not required and he was prescribed a complete re-education program including physiotherapy and physical exercises instead. MSH is not just an international insurance expert, it's a global health partner.
Wikje, aged 31, fell pregnant while working for the subsidiary of a French car company in Colombia. It was her first baby and she was worried about giving birth so far away from her home in Holland. As soon as she announced her pregnancy to MSH, she was integrated into their maternity program. She received a detailed Maternity Guide and then a dedicated member of the MSH medical team called her to advise her on the best hospitals to give birth in locally - in terms of both costs and the quality of the care. Tim was born and received a Welcome Baby Pack from MSH and a nurse visited them mother and baby at home. Wikje was delighted with the care she received and would have no qualms about giving birth in Columbia again!
Antoine, a 51 year-old advertising executive from France, works at the Shanghai office of a well-known British communications agency. One day, his 5 year-old daughter fell and cut her elbow and urgently needed stitches. Antoine immediately rushed her to the nearest big Chinese hospital, but he had no idea how he was going to find his way around and make himself understood. Thankfully, he spotted the MSH corner in the foyer as soon as he arrived - and it made everything easy: the MSH advised him in English and made sure his daughter was given the best possible care.
A group of entrepreneurs created for entrepreneurs
A capacity to control costs over time
Got a question? We've got the answers!
In what way is MSH a genuine healthcare partner?
1/ We support your employees from the outset via prevention fact sheets and country guides. We help them assess their own health risks through wellness programs and organize health check-ups prior to departure. We also provide psychological support at a distance.
2/ We optimize the medical care of your employees through specific support programs including an emergency management process with an Interactive Voice System, pregnancy follow-up care, management of scheduled hospitalizations and a second medical opinion service.
3/ By giving your employees access to a worldwide network of top quality healthcare professionals via the MSH mobile app or members' area or by 'phone 24/7.
How does MSH help control healthcare costs?
1/ Thanks to our efficient medical network team, we can make contracts with listed healthcare providers, offer medical referrals, find local correspondents and provide in-depth analysis of local billing as well as regular audits of service providers.
2/ We have specific procedures for dealing with complex and/or expensive treatment including high claims, scheduled hospitalization and pharmaceutical cost control processes.
3/ We help manage and prevent fraud and abuse through our dedicated fraud unit, internal audits of claims, data-mining, strict control and training & awareness.
What added-value services does MSH offer?
1/ We support you with user-friendly, tailor-made reporting tools such as @viator to help you monitor the key healthcare consumption indicators of your employees.
2/ Our IT environment is highly secure to ensure the safety of all your personal and professional data, online exchanges and medical confidentiality.
3/ Our Corporate Social Responsibility policy is designed to meet your priorities. MSH is a member of the United Global Compact and has partnerships with the GoodPlanet Foundation & l'Arrondi Solidaire (a voluntary donation collection scheme) - and we promote eco-friendly habits among our own employees on a daily basis.