Middle East conflict: MSH stands by your side – Emergency contacts and safety precautions

MSH 24/7: we’re here to assist you at any time

With 6 claims departments around the world and 24/7 availability, you'll never feel alone again.

A prescription to be reimbursed,
emergency surgery, a baby on the way?

You can tell us anything! We are here for you, at any time of the day or night. Do you want to talk about it or do you prefer another channel to contact us? It’s up to you!
Whatever you choose, you will always find someone to listen to you at MSH.

Advantages of the MSH 24/7 service

Human being
the screen

A human being behind the screen at all times.

50 languages
spoken

50 languages spoken by our teams to communicate easily and precisely with you

Emergency unit

An “emergency” unit, permanently available, to assist you with whatever you need

6 service centers

6 service centers of excellence operating all over the world, to always be close to you

Do you need a human
being on the line?

Expertise and advice

Your clients’ health is our daily priority: we support them every step of the way. For any questions regarding their plans or expatriation, our experts are available whenever they need support.

Available 24/7

Got a question, unsure about something, or in an emergency? Our six claims departments, located across the globe, are available 24/7 in their preferred language.

Case management

In case of difficulties or complex situations, our team of 40 physicians provides close support to your clients, ensuring personalized follow-up throughout their journey.

100% digital

Making life easier for your clients: our digital platforms are constantly evolving to meet their needs. They can monitor their plans, upload documents, and manage their claims easily online.

Do you prefer to handle this on your own?

Ready for
the next step?

Find the right plan for you

MSH 24/7: we’re here to assist you at any time

A prescription to be reimbursed,
emergency surgery, a baby on the way?